Question 1

Which areas of the UK do you cover?

Accepted Answer

We are conveniently based in Wetherby, just outside Leeds, giving us excellent access to the rest of the country. From Lands End to Lowestoft, Belleek to Benavie, we cover every inch of the UK.

Question 2

What are your operating hours?

Accepted Answer

We are one of the few transport companies to genuinely operate 24/7. We only close on Christmas Day and Boxing Day.

Question 3

Which delivery service do I need?

Accepted Answer

If this is the first time you’ve used a transport company or you want to upscale your offering, you may be unsure about what delivery service you need. As experts in the world of business logistics, we can advise you on the most practical and cost-effective way to do it. Simply give us a call on 01937 583470 or email hello@dart-bl.com and let us know your requirements.

Question 4

What size vehicles do you provide?

Accepted Answer

From small loads to large, we have a solution for every requirement and can carry everything from single envelopes to multiple pallet loads. We are also able to transport temperature-controlled and ADR-defined loads. Feel free to give us a call on 01937 583470 or email hello@dart-bl.com for more information.

Question 5

Where can you collect from and deliver to?

Accepted Answer

Anywhere on the planet. Among other places, our shipments have travelled across the UK, Australia, Canada, Germany and Ireland.

Question 6

What information do I need to provide to make a booking?

Accepted Answer

We need the full address including postcode, contact name and telephone numbers for both the collection and delivery points. We also require a description of the goods being shipped, including weights and dimensions, where possible.
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To make a booking simply fill in the online form or even better, give us a call on 01937 583470.

Question 7

Are my goods insured while in transit?

Accepted Answer

We hold standard goods-in-transit insurance. A copy of our policy can be requested at any time. We regularly transport high-value items and have insurance to suit.

Question 8

Can I track my shipment's progress?

Accepted Answer

Yes, we operate a fully automated system, including live GPS tracking for all shipments.

Question 9

What happens if my shipment is delayed?

Accepted Answer

While we always do our utmost to fulfil all delivery requirements, events like traffic jams and motorway closures are out of our hands. However, we will always keep you informed of any delays your shipment experiences.

Question 10

Are your drivers vetted?

Accepted Answer

Yes, all drivers are DBS checked to ensure peace of mind.

Question 11

Is there anything you won't carry?

Accepted Answer

We don't carry cash, jewellery, livestock or passengers. A full list of prohibited items can be found in our terms and conditions.

Question 12

Do you provide retail or consumer services?

Accepted Answer

No, we are solely a B2B logistics services provider, which is why we are experts in our field.

Frequently asked questions

From vehicle size to customs requirements,
we have all the information you need right here. Anything we haven't covered?
Simply get in touch.

Which areas of the UK do you cover?

What are your operating hours?

Which delivery service do I need?

What size vehicles do you provide?

Where can you collect from and deliver to?

What information do I need to provide to make a booking?

Are my goods insured while in transit?

Can I track my shipment's progress?

What happens if my shipment is delayed?

Are your drivers vetted?

Is there anything you won't carry?

Do you provide retail or consumer services?

Address

Phone

Email

Connect

Frequently asked questions

From vehicle size to customs requirements, we have all the information you need right here. Anything we haven't covered? Simply get in touch.

Which areas of the UK do you cover?

What are your operating hours?

Which delivery service do I need?

What size vehicles do you provide?

Where can you collect from and deliver to?

What information do I need to provide to make a booking?

Are my goods insured while in transit?

Can I track my shipment's progress?

What happens if my shipment is delayed?

Are your drivers vetted?

Is there anything you won't carry?

Do you provide retail or consumer services?

Address

Phone

Email

Connect

From vehicle size to customs requirements,
we have all the information you need right here. Anything we haven't covered?
Simply get in touch.