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Frequently asked questions

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SERVICES

From vehicle size to customs requirements,
we have all the information you need right here. Anything we haven't covered?
Simply get in touch.

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ABOUT
  • Which areas of the UK do you cover?
    We are conveniently based in Wetherby, just outside Leeds, giving us excellent access to the rest of the country. From Lands End to Lowestoft, Belleek to Benavie, we cover every inch of the UK.
  • What are your operating hours?
    We are one of the few transport companies to genuinely operate 24/7. We only close on Christmas Day and Boxing Day.
  • Which delivery service do I need?
    If this is the first time you’ve used a transport company or you want to upscale your offering, you may be unsure about what delivery service you need. As experts in the world of business logistics, we can advise you on the most practical and cost-effective way to do it. Simply get in touch and let us know your requirements.
  • What size vehicles do you provide?
    From small loads to large, we have a solution for every requirement and can carry everything from single envelopes to multiple pallet loads. We are also able to transport temperature-controlled and ADR-defined loads. Feel free to contact us for more information.
  • Where can you collect from and deliver to?
    Anywhere on the planet. Among other places, our shipments have travelled across the UK, Australia, Canada, Germany and Ireland.
  • What information do I need to provide to make a booking?
    We need the full address including postcode, contact name and telephone numbers for both the collection and delivery points. We also require a description of the goods being shipped, including weights and dimensions, where possible. ​ To make a booking simply fill in the online form or even better, give us a call on 01937 583470.
  • Are my goods insured while in transit?
    We hold standard goods-in-transit insurance. A copy of our policy can be requested at any time. We regularly transport high-value items and have insurance to suit.
  • Can I track my shipment's progress?
    Yes, we operate a fully automated system, including live GPS tracking for all shipments.
  • What happens if my shipment is delayed?
    While we always do our utmost to fulfil all delivery requirements, events like traffic jams and motorway closures are out of our hands. However, we will always keep you informed of any delays your shipment experiences.
  • Are your drivers vetted?
    Yes, all drivers are DBS checked to ensure peace of mind.
  • Is there anything you won't carry?
    We don't carry cash, jewellery, livestock or passengers. A full list of prohibited items can be found in our terms and conditions.
  • Do you provide retail or consumer services?
    No, we are solely a B2B logistics services provider, which is why we are experts in our field.

Address

Dart Business Logistics Ltd

Wool Loft House

Sandbeck Way

Wetherby

LS22 7DN

Phone

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