FAQs

What size vehicles do you provide?

We have a solution for every job and can carry everything from single envelopes to multiple pallet loads. We are also able to carry temperature-controlled and hazardous (ADR) loads. Contact us for more information.

 

Do you provide retail or consumer services?

No, we are solely a B2B service provider, which is why we are experts in our field.

 

What information do I need to make a booking?

We need the full address, including postcode, plus the contact name and telephone numbers for both the collection and delivery points. We also require a description of the goods being shipped, including weights and dimensions, where possible.

Can I track my shipment’s progress?

Yes, we operate a fully automated system, including live GPS tracking for all shipments.

 

What if my shipment is delayed?

Whilst we do our best to achieve all delivery requirements, events like traffic jams and motorway closures are out of our hands. However, we will advise you at the time of any delays your shipment encounters.

 

Where can you collect from and deliver to?

Anywhere on the planet, as long as there are roads!

What are your operating hours?

We are one of the few transport companies to genuinely operate 24/7.

Are my goods insured when in transit?

Yes, we hold standard goods in transit insurance. A copy of our policy can be requested at any time.

Further information around these and other questions can be found within our terms and conditions